News / UK and world by Press Association December 9, 2018, 9:18 am FacebookTwitterLinkedInWhatsAppEmail Sign up to our Daily newsletter Hundreds of Thames Water staff are walking the streets at night, listening for leaks, as the utility giant battles to make repairs after a year of extreme weather wreaked havoc. Chief executive Steve Robertson told the Press Association the group is deploying teams of night-time leak detectors as part of efforts to avoid a repeat of this year’s supply woes that left nearly 75,000 people without water. It comes after the utility giant – which has 15 million customers – revealed in its recent half-year results that the Beast from the East and prolonged heatwave caused a surge in leaks and water supply outages. The group said up to 75,000 customers saw their supply hit during the freezing cold weather and subsequent thaw in March as pipes burst. Britain’s searing hot summer compounded woes, … [Read more...] about Thames Water deploys hundreds of night-time leak detectors to tackle repairs
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Thames Water profits tumble after extreme weather supply disruption
News / UK and world by Press Association December 6, 2018, 8:06 am FacebookTwitterLinkedInWhatsAppEmail Sign up to our Daily newsletter Thames Water has blamed the Beast from the East and the summer heatwave for a surge in water leaks and supply disruption as it reported a plunge in half-year profits. The water giant said around 75,000 customers saw their supply hit during the freezing cold weather in March as pipes burst, while the prolonged hot summer weather compounded woes. The group said the extreme weather had an “enduring” impact on its ability to meet leakage targets, while it revealed that the supply problems sent customer complaints soaring to 11,083 in the half-year to September 30, from 8,242 a year earlier. Interim pre-tax profits crashed 69% to £67.7 million from £218.5 million a year ago after it brought forward regulatory penalties. Thames Water was ordered to pay £55 million earlier this year as a penalty for … [Read more...] about Thames Water profits tumble after extreme weather supply disruption
Call for tougher water leak targets with three billion litres lost every day
News / UK and world by Press Association October 9, 2018, 12:03 am FacebookTwitterLinkedInWhatsAppEmail Sign up to our Daily newsletter MPs are calling for tougher targets for cutting water leaks, after figures showed a “shocking” three billion litres are lost each day. Water industry targets to reduce leakage by 15% by 2025 are “not ambitious enough”, said the House of Commons Environment Committee. Pressure on companies to act should be increased by bringing forward from 2050 to 2040 the goal of halving the amount of water lost, said the committee in a report. The report also backed new powers for water companies to introduce compulsory metering, even though it could lead to “significant” bill increases in some areas. The cross-party committee warned that drought summers like 2018 are likely to happen more often in future, increasing the need for resilience in the system. And it highlighted recent figures from industry body … [Read more...] about Call for tougher water leak targets with three billion litres lost every day
Couple devastated after their new home started leaking and SINKING 24 hours after they moved in
A COUPLE has been left devastated after they say their dream home was sold to them leaking and structurally unsound. Emma Ginnever and partner Thomas Drummond snapped up the three bedroom home in Riddrie, Glasgow, for £90,000 from Persimmons Builders, excited to start a new life. But barely 24 hours after moving into their home in January, the couple say they noticed water leaking through the kitchen ceiling from the bathroom. Speaking to the Sun Online, Emma, 32, said: “We moved into the house the Friday and on Saturday, we noticed there was a leak coming into the kitchen. “We called Persimmons and they sent out a sub-contractor plumber who assessed it and immediately said the house wasn’t structurally safe. “He could shine a light from the bathroom floor into the bedroom.” A Rich House, Poor House millionaire gives disabled mum an incredible gift Look inside squalid home lived in by yobs who terrorised locals And so began months of heartache, … [Read more...] about Couple devastated after their new home started leaking and SINKING 24 hours after they moved in
Get smart… save money with a water meter
PUBLISHED: 06:00 27 April 2018 Tony Wenham Water meters are still the best way to save money, says Anglian Water. Picture: Anglian Water Archant East Anglia’s main water supplier is working to manage demand for its product in consultation with customers. Peter Simpson, Anglian Water chief executive. Picture: Anglian Water It’s an unusual business model: a company wants its customers to cut back on consumption. In the case of Anglian Water, however, there is a finite if shifting supply of product – and, if demand ever exceeds supply, not only is the business finished, so also potentially are its customers. So the company, which supplies more than one billion litres of water a day over 4 million customers and to over 120,000 businesses in the eastern counties, has dual objectives: economic and social. Anglian Water chief executive Peter Simpson explains: “Starting with the most basic and vital of natural resources, our business underpins the health and … [Read more...] about Get smart… save money with a water meter