[JURIST] Google is being sued in a class action lawsuit [text, PDF] filed Tuesday over alleged defects in the new Pixel smartphone. Plaintiffs claim that Google knowingly sold Pixel phones with defective microphones preventing phone call usage and other voice recognition functions. Google support agents conducted an investigation into the matter and acknowledged the defect with microphones. However, agents claim that the defect occurred in only 1 percent of products sold and assured its customers that they would be addressing the issue immediately. In addition, representatives posted on the customer service forums [website], and suggested that the defect was caused by "a hairline crack in the solder connection on the audio codec." However, the only option given to customers was to have their phones replaced under warranty. Customers who sought replacements under warranty were instructed to reach out to their service provider if their warranty expired. The complaint alleges that even … [Read more...] about Google faces class action lawsuit over new Pixel smartphone
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Greg Bensinger, The Washington Post Published 3:56 pm PDT, Monday, April 29, 2019 Google has grown in the public's imagination through products like its Waymo self-driving vehicles, package-delivering drones, Pixel smartphones and Chrome Web browser. But at day's end, the business runs on advertising. That's why investors punished the Silicon Valley giant for showing cracks in its ad sales for this year's first quarter. Shares of Google's parent, Alphabet, tumbled by more than 7% in after-hours trading Monday after the firm said growth in advertising sales slowed to 15% from a year earlier, compared with 20 percent in the prior quarter and 24% a year ago. It marked the slowest ad sales growth in more than three years, suggesting marketers are sending their dollars elsewhere. Google is the largest player in digital advertising, with a 31 percent market share, followed by Facebook at 20%, according to research firm eMarketer. The company's sales also disappointed. Revenue … [Read more...] about Google parent Alphabet’s stock tumbles on slow advertising growth
Apple and Google want to help you spend less time on your phone — really. Like that time you checked Facebook at 3 a.m. Stats don't lie. Their new tools for managing screen time will let you see how often you picked up the phone after bedtime or how long you're on Instagram at work (shame on you). Apple's tools also let you control how long your kids spend on their devices, if you're concerned that screens are taking time away from sleep, homework or exercise. Apple's tools launch Tuesday as part of the free iOS 12 software update for iPhones, iPads and the iPod Touch. Google's controls are being tested on its Pixel-branded Android phones. Here's how the controls work. 40 Years of Apple: A Look Back at Apple Product Evolution Justin Sullivan/Getty Images FOR THE KIDS That latter "Downtime" feature is promising, though it has a few shortcomings. For one thing, it only lets you choose a single block of time during the day, so if you're blocking late-night hours, you … [Read more...] about Apple, Google Roll Out New Screen Time Controls for Adults and Kids
Google CEO Sundar Pichai kicked off the company's annual developer conference Tuesday with updates to Google's artificially intelligent voice assistant. It will get a series of updates this year, including one that lets it book rental cars and movie tickets. Google says its assistant will be able to book cars and tickets using online forms on Android phones later this year. The technology behind this, called Duplex, was released to much fanfare last year when Google demonstrated it making a call to book a restaurant reservation. The Google Assistant will also get shrunk down so that it can work directly on a phone, eliminating the need to communicate with Google's cloud servers to understand some commands. The phone-only capability will be available on new Pixel phones later this year. The AI is also learning to offer more personal suggestions to users by learning common contact names and addresses. Tech giant Google was in the spotlight Tuesday on Capitol Hill, with lawmakers … [Read more...] about Google Promises a Smarter and Smaller AI Assistant
Brian Fung and Tony Romm, The Washington Post Published 10:26 am, Saturday, April 21, 2018 The Justice Department is currently investigating whether AT&T and Verizon may have colluded to thwart a technology that could allow wireless customers to switch network providers more easily. But antitrust officials conducting a similar probe in 2016 found little evidence for the claim and ultimately dropped the inquiry, according to a letter sent by the Justice Department and obtained by The Washington Post. In closing the Obama-era investigation, the government said that while mobile carriers had pushed for new industry policies that raised competitive concerns, their initiative proposed little more than a "technical capability" for cellphones without clearly demonstrating how or if companies such as AT&T and Verizon might use it to gain an unfair advantage. The investigation could be reopened if the proposed policies raised further concerns after implementation, the … [Read more...] about AT&T, Verizon are again being investigated for collusion. Here’s what happened the first time.