Customer service training video

North Western Railway has decided to cancel 6 trains due to operational reasons. Hence, passengers travelling to the cities of Rajasthan, Madhya Pradesh, Haryana, Delhi, Uttar Pradesh, Bihar, West Bengal, Assam, Maharashtra, Chhattisgarh etc. may face trouble travelling. Along with doubling or tripling the railway line under zonal railways, the construction work of railway foot-over bridge or railway under bridge continues. Due to all the infrastructure plans, the movement of trains around the country has also been affected. North Western Railway has now decided to cancel 6 trains due to operational reasons. According to Shashi Kiran, a spokesperson from North Western Railway, the following 6 trains are being cancelled due to operational reasons. Passengers are requested to schedule their plans accordingly. Train No. 20843, Bilaspur-Bhagat Ki Kothi rail service will remain cancelled on 27.06.22, 28.06.22, 04.07.22, and 05.07.22 (04 trips). Train No. 20844, Bhagat Ki … [Read more...] about Indian Railways Cancels 6 Trains Connecting Bihar, Chhattisgarh, Assam and Bengal

Aavin has planned to tie up with business schools in the State, aiming to pick and train interested students as its brand ambassadors. “Apart from creating more customers in that age group, we want these youngsters, who could be our ‘Aavin Warriors’, to be able to set up a two-way communication channel with different kinds of consumers,” an official in Aavin said. Already, the Tamil Nadu Cooperative Milk Producers Federation, whose popular brand Aavin, has become quite active on social media. “That was the first step to reach out to our customers. Our Twitter handle and Facebook page are monitored regularly for feedback. A young team, well-versed in social media, is handling the accounts,” the official said. The proposal to tie up with the colleges is part of Aavin’s efforts to expand its consumer and product base. “Small and quick surveys will be held by the students to get the pulse of the consumers. Some people may want some milk-based product of ours to be tweaked while … [Read more...] about Aavin looks to collaborate with B-schools to train brand ambassadors

Mumbai attack co-accused David Headley on Thursday told a U.S. court that a Pakistani Navy man was present during discussions with his Inter-Services Intelligence (ISI) handler Major Iqbal on landing sites and arrival of Lashkar-e-Taiba (LeT) terrorists by sea. Headley also said he had attended over 50 training sessions with the powerful Pakistan's intelligence agency and that he always briefed Iqbal first during his visits to Paksitan. Iqbal was briefed at a Lahore safehouse, he said. The 50-year-old Pakistani-American gave details of the Mumbai attack plot involving his Pakistani handlers while being cross-examined by the defence attorney Charles D. Swift on the fourth day of the trial of Tahawwur Rana, a Pakistani of Canadian origin and another co-accused in the case. Headley said the ISI provided him a special discourse in Lahore for carrying out surveillance ahead of the Mumbai carnage, dissatisfied with the military and espionage training received by him from the LeT. “The … [Read more...] about Headley attended 50 training sessions with ISI

Three people were killed and two others injured after an Amtrak train crashed into a vehicle obstructing rail tracks near Brentwood, California, on Sunday, officials said. The East Contra Costa County Fire Protection District said the incident was reported at around 1 p.m. after a car carrying five people was struck by a train while attempting to cross the tracks at an unprotected railroad crossing. Three people in the car were killed at the scene, while two others, including a child, were injured, the fire service told NBC's KNTV , based in  San Jose, California. One person was flown to hospital via air ambulance, while the child was transported to the same hospital over ground, it said. The fire service said the Contra Costa Sheriff's office was handling an investigation into the deadly incident. In a statement shared with NBC News, Amtrak confirmed train 713 had "made contact with a vehicle that was obstructing the track in Knightsen." It said there were no … [Read more...] about 3 dead, 2 injured after Amtrak train crashes into car at California crossing

A 19-year-old Air Force ROTC cadet died Friday following a vehicle accident involving a Humvee during a training event in Idaho, officials said. MacKenzie Wilson, a cadet from Oregon State University, was hurt in the accident around 12:30 p.m. at Saylor Creek Range, part of the Mountain Home Air Force Base range complex, according to a statement released by the base on Sunday . Two others were also injured in the accident. Wilson was one of 19 Air Force ROTC cadets at the installation participating in Operation Air Force, described as "an immersive professional development training opportunity to expose cadets to a variety of different mission sets.” Air Force personnel and cadets responded to the crash and initiated life-saving actions on Wilson until first responders arrived, the statement said. Wilson, from Eagle River, Alaska, was pronounced dead at the scene, officials said. The other two hurt individuals were transported to St. Alphonsus Hospital in Boise and … [Read more...] about 19-year-old Air Force cadet dies after Humvee training accident in Idaho

One of Iran’s major steel companies said on June 27 it was forced to halt production after being hit by a cyberattack, apparently marking one of the biggest such assaults on the country’s strategic industrial sector in recent memory. The state-owned Khuzestan Steel Company said experts had determined the plant had to stop work until further notice “due to technical problems” following “cyberattacks.” The company’s website was down on Monday. The company’s CEO, Amin Ebrahimi, claimed that Khuzestan Steel managed to thwart the cyberattack and prevent structural damage to production lines that would impact supply chains and customers. “Fortunately with time and awareness, the attack was unsuccessful,” the semiofficial Mehr news agency quoted Ebrahimi as saying, adding that he expected the company’s website to be restored and everything to return to “normal” by the end of Monday. A local news channel, Jamaran, reported that the attack failed because the factory happened to be … [Read more...] about Cyberattack forces Iran steel company to halt production

On June 26, telecommunications company Slovak Telekom became the target of a large-scale cyber attack. The overall impact of the attack is currently being analysed, the company announced on its official Facebook page (in Slovak). Skryť Remove ad Article continues after video advertisement Skryť Remove ad Article continues after video advertisement Activities to restore internal systems are underway. Related article Related article Slovakia's defence department faced a large-scale cyber attack Read more At the moment, internal IT systems, without which neither the company website nor its Telekom app can function, are inoperative. Also, contacting customer service help desk lines is limited, as is the service provided at stores. The company expects the restoration of internal systems will be ongoing and will inform customers of progress. … [Read more...] about Slovak Telekom targeted in huge cyber attack

Since finance minister Nirmala Sitharaman’s announcement of 5G rollout by private telecom operators in this year’s Budget, speculations have been made on how the technology would change the digital landscape of India. There is a clear demand for improved and better infrastructure related to the 5G rollout. But in the 5G era, things cannot stay the same as they were in the 4G period. For example, to lay fibre or put up other infrastructure, telecom carriers must pay different amounts of money in different states. But most of the time, clearance for infrastructure deployment takes a longer time. So, the Department of Telecommunications (DoT) is working on a nationwide right of way (RoW) site for speedier infra approvals to ensure that these issues do not arise with 5G. 5G and Semiconductor Recently in a report released by the India Electronics and Semiconductor Association (IESA), it was predicted that the introduction of 5G in India will raise demand for semiconductors. … [Read more...] about From Semiconductor to Gaming, Applications of 5G Will be Huge in India

In the summer of 2005, Sajid Mir had been at the Feroze Shah Kotla stadium in New Delhi, packed amidst the hundreds of ecstatic Pakistani cricket fans who cheered their team as it powered its way to a record 159-run victory over India. Mir, though, was in India for a game of his own. The top Lashkar-e-Taiba commander's undercover visit was the first of a series of surveillance missions which culminated in the November, 2008, attacks on Mumbai. The Lashkar intelligence operative whose reconnaissance enabled the attack, Pakistani-American jihadist David Headley, reported to Mir. From a safehouse in Karachi, Mir guided the assault team using a voice-over-internet line, personally ordering the execution of several hostages. Now, western intelligence sources have told The Hindu , Mir is being held in a safehouse run by Pakistan's Inter-Services Intelligence Directorate, along with the man who travelled with him to New Delhi — a former Pakistani military officer and military trainer … [Read more...] about Sajid Mir’s war against the world

A New York state regulator on Friday fined cruise line operator Carnival Corp $5 million for "significant" cybersecurity violations, following four security breaches from 2019 to 2021 that exposed substantial amounts of sensitive customer data. (Sign up to our Technology newsletter, Today’s Cache, for insights on emerging themes at the intersection of technology, business and policy. Click here to subscribe for free.) New York's Department of Financial Services said Carnival violated a state cybersecurity regulation by failing to use multi-factor authentication that would make it harder for wrongdoers to access its internal network. It also said Carnival failed to report one breach and conduct adequate cybersecurity awareness training for employees. The regulator said the failures caused Carnival to file improper cybersecurity compliance certifications from 2018 to 2020. Also Read Privacy depends on cybersecurity — why government must rethink the new rules … [Read more...] about Carnival is fined $5 million by New York for cybersecurity violations