Jakarta ● Fri, August 5 2022
Delivery of health care in Indonesia faces myriad challenges: shortage of trained manpower, infrastructure deficits and fiscal challenges to name a few. These challenges are compounded by the arduous task of delivering health care to almost 300 million people across some 17,000 islands, many of whom are afflicted by non-communicable diseases requiring continuous medical management. Rising to the challenge, both the government and private sector have taken bold steps, particularly driving digital health care as a game-changing solution. These changes have been further accelerated by COVID-19 over the last few years.
On its part, the government has laid out a bold vision for digital health transformation – including the integration of health data systems, the integration of healthcare application systems and the strengthening of health technology ecosystems. This is expected to lead to more informed health policies, more efficient health services and the development of digital health ecosystem involving government, industry and the public.
At the same time, private players have been building out ecosystems of digital health services to cater to an ever-growing population seeking greater accessibility and convenience. While digital-first players like Halodoc and Alodokter have been scaling up tech platforms to offer a growing portfolio of digital health services, traditional brick-and-mortar providers have been digitizing their existing processes to enhance patient experience and minimize inefficiencies. Together, this has led to Indonesia leading the way in digital health disruption in the region.
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