OTTAWA — A third straight day of delays on the City’s brand new $2.1 billion Confederation Line.
After two morning commutes delayed by door jams on trains, another delay was reported Thursday morning at Bayview Station.
Mayor Jim Watson said the problem was not door-related. The city will provide a response, according to the mayor.
The doors have so far operated automatically, but they do have buttons for times when manual use is necessary. According to OCTranspo.com, when there are too few passengers or when the weather is cold, the button will need to be used to open the doors:To open the doors manually:
An audio message will let you know the train has arrived. The button on the door will turn green. Simply press it to open.
Avoid holding the train doors open. Holding or blocking the doors will delay the train for everyone. Just wait for the next one. It will arrive every five minutes or less during peak periods.
When boarding, make sure your items (such as backpacks) are fully inside the train to allow the train doors to close. If your item is preventing the doors from shutting, the train will not be able to depart.When the doors are closing:
Red light indicating door is about to close. The light above the door will turn red. The button on the door will turn red. A sound will chime.
Transit Commission Chair Coun. Allan Hubley says technicians are working along the line to ensure faulty systems can be reset. He says door holding times have been extended at some stations and new protocols are in place to try and get trains back in service as soon as possible when there’s a door fault.
OC Transpo tweeted an apology just before 9:00 a.m., when replacement bus service ended.
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