Clients’ one- to five-star ratings of law firms are being published online for all 25,000 members of the Association of Corporate Counsel, but the report cards will be off-limits to law firms, at least for now.So far, 1,500 in-house lawyers have submitted reviews of legal acumen and costs for about 500 law firms. Critics say the reviews create concern because they may be submitted anonymously, and could be the product of disgruntled former associates with axes to grind, the National Law Journal reports. Some law firms also question the ranking system that uses the kind of five-point scale used for restaurants and movies, according to the Boston Business Journal.Among the lawyers voicing concerns is David Rosenblatt, managing partner of Boston-based Burns & Levinson. “I would question the validity of coming up with some type of numerical rating system for a firm because of the nature of legal services,” Rosenblatt told the Boston Business Journal. “It’s not a consumer product like a car or a refrigerator.”James Westra, managing partner of Weil, Gotshal & Manges, said he encourages dialogue with clients and he agrees that law firms need to provide value. But he questions whether the ACC system will be a good… Read full this story
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